Hi IQ’s Frequently Asked Questions

Is there parking available?

There is plenty of street parking available on Spring Street and also the surrounding streets. This is timed parking and also ticketed. We would recommend parking in the East Gate Shopping Centre that is only a 2-minute walk away. It is free for the first hour and $2.60 under two hours. There is also two hours free parking at Westfield.

How many children are in the Group Classes?

There is always a maximum of 2 children in our group/shared session. This ensures that each child will have explicit teaching opportunities with the teacher. Both children will have their individual needs catered for and all lessons will be differentiated accordingly.

Our holiday workshops have a ration of 1 teacher to4/5 students depending on the program.

What activities do the children do in the Holiday Programs?

There are a range of holiday programs on offer at Hi IQ. These vary each school holidays depending on the time of year. It is best to check our ‘Holiday Programs’ webpage of contact us directly for more information!

Do parents get to see results?

Yes! All children are assessed and tracked throughout each school term. We encourage as much parent involvement as possible and believe that children learn best when there is open communication between students, parents and teachers. 

Can parents meet with the teacher to discuss progress?

Yes! We encourage all parents to meet with the teacher on a regular basis to discuss the child’s progress and learning goals. We suggest all parents make an appointment to meet with the teacher at least once a term. Our staff are also happy to communicate with parents over emails and phone calls.

What happens if my child is sick or cannot attend a session?

It is our policy that all lessons need to be paid in advance as each lesson is programmed and planned. In the unlikely event that your child cannot attend a session it will be up to you to organise a ‘make up’ session with the teacher at a convenient time for you both.

Want to book in? Or have a question? Drop us a note and we'll get back to you asap.

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